Our Services

GET MORE WORK DONE WITH RX VIRTUAL

 

ADMINISTRATIVE TASKS

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Daily Admin

• Manage Email Accounts

• Handle Member Management Software (Mindbody, Wodify, Trainerize, PT Distinction, Wellness Living, Trainheroic, Glofox, Octiv, etc.)

• Manage CRM (Customer Relationship Management)

• Reply to Emails

• Simple Website Updates

• Google Drive/Dropbox Management

• Document Creation (Word, Excel, Google Docs, PDF, etc)

• Create Flow Charts

• Transcription and Dictation

• Online Research

• Data Entry

Staff Management

• Team Task Management

• Calendar Management

• Manage Monthly Coach Assessments

• Manage Staff Rosters

• Manage Shift Swaps

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Marketing

• Build Email Campaigns (Mailchimp, ActiveCampaign, Convertkit, Hubspot, etc.)

• Post on Facebook, Instagram, YouTube, and Twitter

• Set up and Track Facebook Ads

• Build and Manage Facebook Audiences

• Grow and Manage Facebook Members Group

• Create Marketing Posters and Graphics (lead magnets, infographics, etc.)

• Edit videos and Generate Video Subtitles

• Manage Referral Program

• Format and Post Blog Articles

 
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Member Services

• Enter Sign Ups, Holds, & Cancellations

• Manage Member Enquiries

• Free Trial Follow Up

• Manage New Member Journey

• Plan Social Events

• Track Member Progress

• Manage Member Injury & Rehab Reports

• WOD Result Tracking

 
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Reports & Action Plans

• Weekly Marketing Report and Action Plan

• Weekly Membership Report and Action Plan

• Weekly Retention Report and Action Plan

• Monthly Business Report

• Quarterly P&L Statements

 

OUTREACH TASKS

WHAT'S INCLUDED IN IN-HOUSE LEAD GEN/ BOOKING SPECIALIST

  • Sending at least 150 NEW messages in a week which can be on FB, LinkedIn, or IG. (Mon-Fri). This doesn't include follow-ups or continued conversations.

  • Adding at least 40-60 ideal clients per day on FB. If IG is your main platform we can follow 50-80 per day. We're following a certain number per day to avoid the account getting banned/shut down.

  • Growing FB group members- Invite people to the group

  • Booking calls (for a new/starting account, the average # of calls is 1-4 per week, but for an account with a huge network/engagement, we can book an average of 3-6 people per day depending on the responsiveness of leads)

  • Welcoming new members to the group

  • Tagging leads in relevant videos or trainings

  • Going to other groups and finding leads

  • Providing suggestions and feedback on what's working and what's not. Suggesting contents that can generate leads.

WHAT'S INCLUDED IN VA OUTREACH TRAINING

 
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1ST AND 2ND DAY

  • Video training course: these should be completed at least in 2 days that way their knowledge is fresh and so we can build momentum

  • Onboarding call: so we’ll be able to get to know your target market/demographics and details of your coaching program

  • Access to Messenger scripts

  • Whatsapp or Messenger group for the setters to provide support and feedback (will reply ASAP or if not, at least within 12hrs).

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3rd day

  • We’ll jump in on the fitpro’s account and create videos/ trainings on how to get leads, create convos, and book calls

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4th day-14th day (Implementation)

  • VA will watch the videos and implement

  • 2-week guidance and feedback of the VA's convos: we will be setting fair metrics for them to hit (if they can’t book and having a hard time on their first week, we still guide them the following week).

  • Metrics per day: # of friend requests, # of new messages sent, # of group invite sent, # of replies, # of calls booked, # of follow ups. We want them to hit minimum of 1-2 calls booked per day